Contact
Questions before you buy, setup help, licence resets and refunds: write to us and a Byditors editor will reply.
Last updated 26 October 2026
We reply within 2 working days, usually sooner. For licence help, write from the email you used to get your key and include the key if you have it.
What to write to us about
- Setup problems, or the studio not starting.
- Moving your licence when an old computer is lost or broken.
- Lost licence keys.
- Refunds and payment questions.
- Privacy requests and complaints (our grievance contact is the same address).
Business details
Byditors, operator of Byditors Studio.